Over the course of several high-impact projects, including the Unipart Digital Enterprise System, Thomas Cook Lyk Card, and a SaaS product for Electronic Data Interchange (EDI), I have led initiatives to transform the user experience. My approach integrates cutting-edge design systems with a focus on accessibility, usability, and security. From refining colour contrast and simplifying navigation to standardising UI components and implementing secure login mechanisms, I have consistently delivered solutions that meet the highest standards of inclusivity and user satisfaction. Explore how these tailored enhancements have driven success across diverse digital platforms.
Enhance Colour Contrast: Updated and refined colour schemes to meet WCAG 2.1 accessibility standards, ensuring the platform is accessible to users with visual impairments.
Simplify Navigation:Redesigned complex navigation structures to be more intuitive, allowing users to easily locate and access essential features.
Standardise UI Components:Developed and implemented comprehensive design systems that standardise UI elements—such as buttons, forms, and typography—across multiple projects, ensuring consistent user interactions and visual harmony.
Implement Secure Login:Designed and integrated secure login procedures, including multi-factor authentication and encrypted password storage, to protect user data and strengthen platform security.
I conducted thorough user research and gathered feedback to identify pain points related to colour contrast, navigation, button states, and login security. I meticulously reviewed accessibility standards and best practices to ensure the designs were both compliant and inclusive.
I created detailed wireframes and prototypes that reflected the updated colour schemes, navigation structure, button states, and login process. These designs were validated through usability testing with a diverse group of users, ensuring they were intuitive and effective.
I developed and implemented the necessary code changes to enhance colour contrast, streamline navigation, refine button states, and secure the login process. Rigorous testing, including accessibility checks, was conducted to ensure all changes met the intended objectives.
Comprehensive user testing was carried out to confirm the effectiveness and user-friendliness of the new features. I collected feedback and made precise adjustments to optimise the overall user experience.
